24x7 Service; AnyTime; AnyWhere

Knowledge transfer in lean management: experience from Malaysian SME

Mohd Zahari, Fadhilah and Nordin, Norani and Mohd Asaad, Mohd Norhasni and Mohamed, Roshidah (2019) Knowledge transfer in lean management: experience from Malaysian SME. Journal of Technology and Operations Management (December) 2019, 14 (2). pp. 53-61. ISSN eISSN 2590-4175

[thumbnail of JTOM 14 02 2019 53-61.pdf] PDF
Restricted to Registered users only

Download (534kB) | Request a copy


This study explores how SME develops knowledge transfer in Lean management, particularly lean tacit knowledge. Lean tacit knowledge is very significant in ensuring the success of lean management implementation, yet the SMEs often found difficulties due to limited capital and resources. A single case study of Malaysian SME in the automotive industry was selected for this purpose. Results show that lean training, problem solving using case study, factory visit, sharing of lean database and online learning are the common approaches used by the studied company in developing the lean tacit knowledge. Moreover, the accomplishment of this knowledge transfer in lean management necessitates strong commitment from the employees and the top management support. This study incorporates some practical implications for the organizations that aim to implement lean management effectively.

Item Type: Article
Uncontrolled Keywords: Lean management, lean tacit knowledge, automotive industry, SMEs, case study
Subjects: H Social Sciences > HF Commerce
Divisions: School of Technology Management & Logistics
Depositing User: Mrs Nurin Jazlina Hamid
Date Deposited: 20 Feb 2022 10:22
Last Modified: 20 Feb 2022 10:22

Actions (login required)

View Item View Item