Karim, Md Rabiul and Yean, Tan Fee and Patwary, Ataul Karim and Mohamed, Ahmad Edwin and Abdullah, Haim Hilman (2021) Construct validation of leaders’ motivating language in the context of the hotel industries of Bangladesh and Malaysia. International Journal of Contemporary Hospitality Management, 33 (8). pp. 2695-2720. ISSN 09596119

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Abstract

Purpose – This study aims to validate the motivating language scale developed by Mayfield et al. (1995) in the context of the hotel industries of Bangladesh and Malaysia. Design/methodology/approach – For Study 1, data were collected from employees (lower and midlevel) of three to five-star hotels in Bangladesh. Customer-contact employees working in four- and five-star hotels in Malaysia participated in Study 2. Both studies featured a cross-sectional survey design. Findings – Factor analysis revealed that both samples provided three-factor solutions for the motivating language scale in both countries. Convergent, discriminant and nomological validity were assessed by testing with outcome variables of motivating language. Research limitations/implications – Future studies may use all three versions of the scale (Bengali, Malay and English) to collect data, as all three have been validated. Originality/value – By validating the Bengali and Malay versions of the motivating language scale, this study contributes to the leadership language literature, specifically that related to hotel industries in developing contexts

Item Type:	Article
Uncontrolled Keywords:	Hospitality, Malaysia, Bangladesh, Scale validation, Motivating language, Nomological validity
Subjects:	H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions:	School of Business Management
Depositing User:	Mdm. Ku Safina Ku Ismail
Date Deposited:	24 Apr 2022 09:28
Last Modified:	24 Apr 2022 09:28
URI:	https://repo.uum.edu.my/id/eprint/28644

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