Mohammed, Usman and Abdullah, Shahmir Sivaraj and Ahmad, Shuhymee (2024) Narratives of Total Quality Management, Green Management, Risk-Taking on Organizational Performance: the moderating role of its Infrastructure. Multidisciplinary Science Journal, 6 (11). pp. 1-12. ISSN 26751240
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Abstract
This study delved into examining the interplay among TQM, GM, RSK, and OP, alongside exploring the moderating influence of IT infrastructure within these relationships in organizations. Drawing from a sample of 361 owners/managers in north-western Nigeria, the research focused on managers due to their comprehensive understanding of organizational dynamics. Employing the PLS-PM algorithm, the analysis revealed that GM and TQM significantly influence OP directly, while the association between IT infrastructure and RSK was not statistically significant. Additionally, the study shed light on the moderating role of IT infrastructure, particularly in the relationship between GM and OP, an area less explored in previous research. These findings underscore the importance of proactive approaches and innovation to foster organizational success, with TQM and GM policies emerging as crucial factors for sustaining and enhancing OP in SME manufacturing organizations.
| Item Type: | Article |
|---|---|
| Uncontrolled Keywords: | total quality management (TQM), green management (GM), risk-taking (RSK), organizational performance (OP), small and medium enterprises (SMEs) |
| Subjects: | H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management |
| Divisions: | School of Business Management |
| Depositing User: | Mr. Izhar Hj. Hashim |
| Date Deposited: | 04 Nov 2026 10:48 |
| Last Modified: | 04 Nov 2026 10:48 |
| URI: | https://repo.uum.edu.my/id/eprint/34662 |
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