Yen, Ping Ki and Sakaki, Redzwan (2026) Strategic Human Resource Management in the Future of Work: A Systematic Review of Digital Transformation, Inclusion, and Sustainability. Journal of Business Management and Accounting (JBMA), 16 (1). pp. 57-81. ISSN 2231-9298 (e2636-9249)

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Abstract

The global workforce is undergoing rapid transformation, driven by advancements in technology, growing environmental concerns, and changing societal expectations. These forces have significantly redefined the field of Human Resource Management (HRM). This systematic literature review examines the crucial role of HRM in addressing the emerging challenges and complexities of the future of work. Despite growing academic and practical interest in this area, a lack of consolidated knowledge persists, hindering the mapping of multifaceted challenges and strategic responses required of HR professionals. This review employed a structured methodology, grounded in the PRISMA framework, to address this gap, utilizing advanced searches across the Scopus, ScienceDirect, and Web of Science databases. The keywords "human resource management," "future," and "work" guided the search, resulting in a refined selection of 31 recent and peer-reviewed articles for in-depth analysis. The synthesis of findings revealed three core thematic clusters shaping the discourse: (1) Strategic and Inclusive Human Resource Practices in Evolving Workplaces, highlighting the integration of equity, diversity, and inclusive leadership in response to changing workforce demographics and expectations; (2) Technology, Digital Transformation, and the Future of Work, emphasizing the implications of artificial intelligence, algorithmic management, and virtual environments on HR functions and employee experiences; and (3) Green HRM, Sustainability, and Global Workforce Challenges, focusing on the growing alignment between HRM practices and environmental sustainability goals, particularly through green training, leadership, and employee engagement. The synthesis concludes that the future relevance of HRM hinges on its ability to integrate strategic inclusivity, ethical technology adoption, and green practices into a cohesive, human-centric framework. The findings provide a comprehensive foundation for scholars, practitioners, and policymakers seeking to advance HRM strategies in an increasingly volatile and complex world of work.

Item Type:	Article
Uncontrolled Keywords:	Human resource management, future work, digital transformation, inclusion, sustainability
Subjects:	H Social Sciences > HF Commerce
Divisions:	Tunku Puteri Intan Safinaz School of Accountancy (TISSA)
Depositing User:	Mrs. Norazmilah Yaakub
Date Deposited:	09 Nov 2026 11:43
Last Modified:	09 Nov 2026 11:43
URI:	https://repo.uum.edu.my/id/eprint/34695

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