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Information and communication technology utilisation: Integration best practices with technology

Rafie, Suhaimi (2010) Information and communication technology utilisation: Integration best practices with technology. In: 2nd International Conference on Technology and Operations Management (ICTOM), 5 - 7 July 2010 , Bayview Hotel, Langkawi. (Unpublished)

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To maintain a strong competitive business strategies, executives must find new ways of increasing efficiency. This white paper highlight the important elements and key benefits of integration business process and operation management based on ICT technology. In a business operation, many areas were still lacking. The immediate needs were identified and improvement programmes were undertaken. However, it is not as straight forward solution because ICT is only a tool. In addition, the SYABAS Business Value Chain Model was also formulated. This is the most appropriate approach in order to understand the big picture of the business and to streamline the ICT integration solution it covers. Another factor which influences the ICT initiatives is the organisation structure, which determines who and where a specific activity is being carried out and the extent of the infrastructure that is in placed.

Item Type: Conference or Workshop Item (Paper)
Additional Information: Organized by UUM College of Business, Universiti Utara Malaysia
Subjects: T Technology > T Technology (General)
Divisions: School of Business Management
Depositing User: Mrs. Norazmilah Yaakub
Date Deposited: 26 Dec 2011 07:52
Last Modified: 26 Apr 2016 00:48

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