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Mrs. Maria Abdul Rahman

Pensyarah

UUM College of Business

Universiti Utara Malaysia

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  1. Abdul Rahman, Maria (2013) Proaktif kuatkuasakan undang-undang jalan raya. (30 August 2013). in Utusan Malaysia, p. p. 12.
  2. Abdul Rahman, Maria (2013) Perkasakan sistem pengangkutan awam luar bandar. (5 September 2013). in Utusan Malaysia, p. p. 12.
  3. Abdul Rahman, Maria and Ramli, Mona Fairuz (2016) The influence of relationship quality on customer loyalty in the dual-banking system in the northern states of peninsular Malaysia. Procedia - Social and Behavioral Sciences, 219. pp. 606-613. ISSN 1877-0428
  4. Abdul Rahman, Maria and Kamarulzaman, Yusniza (2016) Predictors and customer loyalty in the Malaysian hotels' outsourcing relationships. International Review of Management and Marketing, 6 (S8). pp. 205-211. ISSN 2146-4405
  5. Abdul Rahman, Maria and Kamarulzaman, Yusniza (2015) The influence of relationship quality on customer loyalty in the context of outsourcing relationships in the Malaysian hotel industry. International Journal of Applied Business and Economic Research, 13 (5). pp. 3379-3392. ISSN 0972-7302
  6. Abdul Rahman, Maria and Kamarulzaman, Yusniza (2012) The influence of relationship quality and switching costs on customer loyalty in the Malaysian hotel industry. Procedia - Social and Behavioral Sciences, 62. pp. 1023-1027. ISSN 1877-0428
  7. Abdul Rahman, Maria and Kamarulzaman, Yusniza (2010) A framework of outsourcing relationship marketing: a focus on the Malaysian hotel industry. International Journal of Electronic Customer Relationship Management, 4 (1). ISSN 1750-0664