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Comparison of quantitative and qualitative methods of e-commerce websites evaluation


Hussain, Omar and Ahmad, Faudziah and Yahaya, Jamaiah (2009) Comparison of quantitative and qualitative methods of e-commerce websites evaluation. MASAUM Journal of Reviews and Surveys, 1 (1). pp. 20-26. ISSN 2076-5932

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Abstract

This research paper aims at comparing both quantitative and qualitative methods in evaluating web sites. The purpose is to identify the various methods and factors that have been used to perform the evaluation. Analysis in terms of popularity of methods and ranking of factors are presented. The research serves as an initial study to explore various measurements that have been found in past literatures. The result provides useful information to those who are doing research in this field and related areas.

Item Type: Article
Uncontrolled Keywords: E-commerce, Quality, Quantitative analysis,evaluation
Subjects: T Technology > TK Electrical engineering. Electronics Nuclear engineering
Divisions: College of Arts and Sciences
Depositing User: Mrs. Norazmilah Yaakub
Date Deposited: 14 Feb 2011 08:48
Last Modified: 14 Feb 2011 08:48
URI: http://repo.uum.edu.my/id/eprint/2126

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