UUM Repository | Universiti Utara Malaysian Institutional Repository
FAQs | Feedback | Search Tips | Sitemap

The moderating effect of strength of manufacturer's brands on the relationship between retailer’s relationship satisfaction and commitment: A theoretical model


M. Goaill, Majid and Perumal, Sevan and Mohd Noor, Nor Azila (2013) The moderating effect of strength of manufacturer's brands on the relationship between retailer’s relationship satisfaction and commitment: A theoretical model. International Review of Management and Marketing, 3 (3). pp. 93-101. ISSN 2146-4405

[img] PDF
Restricted to Registered users only

Download (337kB)

Abstract

Many recent studies emphasized the importance of retailer's satisfaction and commitment to manufacturer/supplier.These studies investigated the relationship between them as an overall relationship. However, there is a dearth of studies that investigated the dimensions of retailer's satisfaction on commitment, and analyzed the mysterious relationship via strength of manufacturer's brands as a moderating effect. Therefore, this study is an attempt to provide a value conceptual model that explains the theoretical linkages existing between dimensions of retailer's satisfaction and commitment, and tries to explain the in - depth meaning of this relationship through the moderating effect of manufacturer's brand strength in the context of social exchange theory. Additionally, hypotheses on the association between the constructs are presented as a basis for further study.

Item Type: Article
Uncontrolled Keywords: Manufacturer-retailer relationship; Relationship satisfaction; Commitment; Strength of brands.
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions: School of Business Management
Depositing User: Dr. Selvan a/l Perumal
Date Deposited: 23 Mar 2014 02:30
Last Modified: 18 Apr 2016 06:47
URI: http://repo.uum.edu.my/id/eprint/9447

Actions (login required)

View Item View Item