Salleh, Mohamed Najib and Yusop, Norhayati and Ali, Hazlina (2010) Used of simulation model to study the effect of increasing number of doctor and patients' arrival control. In: 2nd International Conference on Technology and Operations Management (ICTOM), 5 - 7 July 2010 , Bayview Hotel, Langkawi. (Unpublished)

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Abstract

Computer simulation is growing in popularity as a methodological approach for organizational researchers. Other research methods must make various assumptions about the exact cause and effect nature of the system under study; for example, in survey research, one must define the form and content of cause and effect a priori in order to learn from the data observed. Simulation allows for researchers to assume the inherent complexity of organizational systems as a given.If other methods answer the questions “What happened, and how, and why?” simulation helps answer the question “What if?” Simulation enables studies of more complex systems because it creates observations by “moving forward” into the future, whereas other research methods attempt to look backwards across history to determine what happened, and how.Because the nature of living systems is to either increase in entropy (disorder) or complexity (order), looking backwards is inherently more difficult than moving forwards. There are a lot of simulation researches being conducted in health care area. For example the work of (1) and (2) in emergency department, (3) and (4) in outpatient department and (5) and (6) in pharmacy.

Item Type:	Conference or Workshop Item (Paper)
Additional Information:	Organized by UUM College of Business, Universiti Utara Malaysia
Subjects:	T Technology > TK Electrical engineering. Electronics Nuclear engineering
Divisions:	School of Technology Management & Logistics
Depositing User:	Mrs. Norazmilah Yaakub
Date Deposited:	26 Dec 2011 07:50
Last Modified:	26 Apr 2016 02:00
URI:	https://repo.uum.edu.my/id/eprint/4210

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