Article

Abdul Rahman, Maria and Ramli, Mona Fairuz and Chauhan, Ajay (2019) The role of satisfaction as a mediator on the relationships between usage intention and word of mouth of Islamic bank products and their determinants. Voice of Academia (VOA), 15 (1). pp. 39-51. ISSN 1958-5079

Ismail, AbdussalaamIyanda and Abdul Majid, Abdul Halim and Abdul Rahman, Maria and Jamaluddin, Noor Asma and Susantiy, Ade Irma and Setiawati, Cut Irna (2018) Aligning Malaysian SMEs with the megatrends: the roles of HPWPs and employee creativity in enhancing Malaysian SME performance. Global Business Review. pp. 1-17. ISSN 0972-1509

Abdul Rahman, Maria and Ramli, Mona Fairuz (2018) Drivers of customer loyalty towards Islamic subsidiary banks in the Northern States of peninsular Malaysia. International Journal of Engineering & Technology, 7 (4.1). p. 128. ISSN 2227-524X

Rasheed, Rabia and Abdul Rahman, Maria and Bhutta, Rashid (2017) The influence of attitudinal factors of SME owner-managers on adoption of financial products. Malaysian Management Journal, 21. pp. 1-13. ISSN 0128-6226

Chong, Yen Wan and Abdul Rahman, Maria (2016) Developing undergraduates' multicultural skills for career success and national integration. International Review of Management and Marketing, 6 (S8). pp. 187-192. ISSN 2146-4405

Abdul Rahman, Maria and Kamarulzaman, Yusniza (2016) Predictors and customer loyalty in the Malaysian hotels' outsourcing relationships. International Review of Management and Marketing, 6 (S8). pp. 205-211. ISSN 2146-4405

Abdul Rahman, Maria and Ramli, Mona Fairuz (2016) The influence of relationship quality on customer loyalty in the dual-banking system in the northern states of peninsular Malaysia. Procedia - Social and Behavioral Sciences, 219. pp. 606-613. ISSN 1877-0428

Abdul Rahman, Maria and Kamarulzaman, Yusniza (2015) The influence of relationship quality on customer loyalty in the context of outsourcing relationships in the Malaysian hotel industry. International Journal of Applied Business and Economic Research, 13 (5). pp. 3379-3392. ISSN 0972-7302

Abdul Rahman, Maria and Kamarulzaman, Yusniza (2012) The influence of relationship quality and switching costs on customer loyalty in the Malaysian hotel industry. Procedia - Social and Behavioral Sciences, 62. pp. 1023-1027. ISSN 1877-0428

Mohd Noor, Nor Azila and Chowdhury, Mohammed Shamsul and Jamaludin, Siti Noratisah and Muhammad, Azli and Abdul Rahman, Maria (2011) To what extent does manager’s leadership style influence hotel front liners to become customer-oriented? A study in Malaysian small and medium sized budget hotels. World Applied Sciences Journal, 14 (1). pp. 92-97. ISSN 1818-4952

Abdul Rahman, Maria and Kamarulzaman, Yusniza (2010) A framework of outsourcing relationship marketing: a focus on the Malaysian hotel industry. International Journal of Electronic Customer Relationship Management, 4 (1). ISSN 1750-0664

Monograph

Sulaiman, Yaty and Abdul Rahman, Maria and Nik Mat, Nik Kamariah (2021) Development of a New Re-Patronage Model for Syariah Compliance E-Lodging Industry: The Mediating Effect of Artificial Intelligence (S/O 14409). Project Report. UUM. (Submitted)

Abdul Rahman, Maria and Sulaiman, Yaty and Nik Mat, Nik Kamariah (2021) Mekanisme untuk Meningkatkan Kepatuhan Zakat Perniagaan di Kalangan Perniaga Kecil di Kedah (S/O 14274). Project Report. UUM. (Submitted)

Abdul Rahman, Maria and Ramli, Mona Fairuz (2021) The Role Perceived Customer Value, Relational Norms, and Switching Costs in Determining Islamic Banking Customes' Loyalty in Dual Banking Environment Settings (S/O 12698). Technical Report. UUM. (Submitted)

Sulaiman, Yaty and Abdul Rahman, Maria and Nik Mat, Nik Kamariah (2020) Enhancing Student Active Learning in Strategy and Marketing Analysis Class Using 5E Learning Cycle. Project Report. Universiti Utara Malaysia. (Unpublished)

Mohd Noor, Noor Azila and Liew, Kok Hong and Yap, Sheau Fen and Abdul Rahman, Maria and Muhammad, Azli (2013) Profiling the Malaysian consumers' consumption behaviour toward dietary supplement products. Project Report. Universiti Utara Malaysia. (Unpublished)

Mohd Noor, Nor Azila and Perumal, Selvan and Abdul Rahman, Maria and Mohd Nafi, Siti Noratisah (2011) The effects of customer orientation behaviour on hotel frontliners' job outcomes. Project Report. Universiti Utara Malaysia. (Unpublished)

Conference or Workshop Item

Sulaiman, Yaty and Abdul Rahman, Maria and Nik Mat, Nik Kamariah and Amin, Al Husin (2022) Gold Galore Sdn Bhd: To Expand or Not to Expand. In: 7th International Case Study Conference, 13 - 15 September 2022, aia Hotel & Convention Centre, Terengganu, Malaysia.

Sulaiman, Yaty and Abdul Rahman, Maria and Nik Mat, Nik Kamariah (2019) Pelan strategik untuk menangani isu dan cabaran dalam pengurusan zakat perniagaan di Kedah. In: International Conference on Zakat, Tax, Waqf And Economic Development (ZAWED), 1st – 2nd December 2019, Adya Hotel Langkawi, Malaysia.

Adamu, Lawi and Abd Ghani, Noor Hasmini and Abdul Rahman, Maria (2017) Exploring the Impact of Internal Branding on Employee Brand Citizenship Behavior. In: 4th Conference on Business Management, 29 - 30 Oktober 2017, The Gurney Resprt Hotel & Recidences Penang, Malaysia.

Gawuna, Muhammad Sani and Abdul Rahman, Maria (2017) Customer Satisfaction and Service Quality as Determinants of Customer Loyalty in Nigerian Hospitality Industry. In: 2nd International Research Conference on Economics Business and Social Sciences, 11-12 July 2017, Park Royal Hotel Penang Malaysia..

Rasheed, Rabia and Abdul Rahman, Maria (2017) Influence of Awareness on SME’s Intention towards Islamic Finance Adoption in Pakistan. In: 2nd International Research Conference on Economics Business and Social Sciences, 11-12 July 2017, Park Royal Hotel Penang Malaysia.

Abdul Rahman, Maria (2004) Industri pelancongan pinggir pantai: Impak ekonomi dan sosial. In: Seminar Sumberjaya Pinggir Pantai dan Pelancongan: Isu dan Cabaran, 20-21 Disember 2004, Bukit Merah Laketown Resort, Perak. (Unpublished)

Md Ali, Anizah and Alias, Mohammad and Abdul Rahman, Maria (2000) Respon penawaran pengeluar minyak sawit, getah asli dan koko: Kesan dasar kerajaan. In: Seminar Penyelidikan Universiti Utara Malaysia 2000, 6 Julai 2000, Pusat Konvensyen Universiti Utara Malaysia.

Sulaiman, Yaty and Abdul Rahman, Maria and Shaari, Hasnizam Citranet sdn bhd: how to remain resilient in the Malaysian market? In: UNSPECIFIED.

Sulaiman, Yaty and Abdul Rahman, Maria and Nik Mat, Nik Kamariah Pelan strategik untuk menangani isu dan cabaran dalam pengurusan zakat perniagaan di Kedah. In: UNSPECIFIED.

Newspaper

Abdul Rahman, Maria (2013) Perkasakan sistem pengangkutan awam luar bandar. (5 September 2013). in Utusan Malaysia, p. p. 12.

Abdul Rahman, Maria (2013) Proaktif kuatkuasakan undang-undang jalan raya. (30 August 2013). in Utusan Malaysia, p. p. 12.