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Items where Author is "Osman, Hasni"

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Noordin, Alminnourliza and Hasnan, Norlena and Osman, Hasni (2012) Service innovation of postal and courier services in Malaysia: Will it lead to customer responsiveness? In: 2012 International Conference on Knowledge, Culture and Society (ICKCS 2012), 29th to 30th June 2012 , Jeju Island, Korea (South) .

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