Ahmad, Hartini and Mohd Nafi, Siti Noratisah and Ma’aji, Muhammad M. (2018) A Case Study on Web-Based Process Change and Operational Excellence in Tourism Industry. In: Knowledge Management International Conference (KMICe) 2018, 25 –27 July 2018, Miri Sarawak, Malaysia.

Jaganathan, Malaysia and Ahmad, Shuhymee and Ishak, Khairol Anuar and Mohd Nafi, Siti Noratisah and Uthamaputhran, Logeswari Determinants for ICT Adoption and Problems: Evidence from Rural Based Small and Medium Enterprises in Malaysia. International Journal of Entrepreneurship, 22 (4). pp. 1-13. ISSN 1939-4675-22-4-203

Md Isa, Filzah and Jaganathan, Mathivannan and Sern, Vincent Yeow Cher and Ahmdon, Muhd Afiq Syazwan and Mohd Nafi, Siti Noratisah (2020) Does service marketing enhance supplier and customer contact in the gig economy era? case analysis from Malaysian SMEs` women entrepreneurs. International Journal of Supply Chain Management (IJSCM), 9 (1). pp. 1105-1112. ISSN 2050-7399

Ahmad, Hartini and Mohd Nafi, Siti Noratisah and Marchalina, Leonis (2018) Leading Change, Internal Communication and Change Management in the University Environment. In: Knowledge Management International Conference (KMICe) 2018, 25 –27 July 2018, Miri Sarawak, Malaysia.

Mohd Nafi, Siti Noratisah and Yusoff, Rushami Zien and Thi, Lip Sam and Saad, Rohaizah (2016) Open innovation adoption: a Rasch psychometric analysis on technology exploitation. ASEAN Entrepreneurship Journal (AEJ), 2 (2). pp. 46-58. ISSN 2289-2125

Mohd Nafi, Siti Noratisah and Yusoff, Rushami Zien and Thi, Lip Sam and Saad, Rohaizah (2015) Open innovation among SMEs in Malaysia: The issue of trust. International Academic Research Journal of Business and Technology, 1 (2). pp. 165-174. ISSN 2289-8433

Ishak, Noormaizatul Akmar and Mohd Nafi, Siti Noratisah and Osman, Mohd Fisol and Adnan@Nasir, Zaim Shah (2016) Top management perception on green innovation in Malaysian GLCS practice. Journal of Human Development and Communication (JoHDEC), 4. pp. 1-6. ISSN 2289-2702

Mohd Noor, Nor Azila and Perumal, Selvan and Abdul Rahman, Maria and Mohd Nafi, Siti Noratisah (2011) The effects of customer orientation behaviour on hotel frontliners' job outcomes. Project Report. Universiti Utara Malaysia. (Unpublished)

Mohd Nafi, Siti Noratisah and Yusoff, Rushami Zien (2014) An overview of trust relationship to open innovation studies: Issues and challenges. In: International Conference on Business Management (ICBM) 2014, 18-19 August 2014, Putra World Trade Centre (PWTC), Kuala Lumpur, Malaysia.