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Yaacob, Zulnaidi and Rauter, Ommei Kolsum S. (2008) The Cause-and-Effect Linkage Between Quality Management and Balanced Scorecard. Malaysian Management Journal (MMJ), 12 (1&2). pp. 69-88. ISSN 0128-6226
Yaacob, Zulnaidi and Rauter, Ommei Kolsum S. (2008) The Cause-and-Effect Linkage Between Quality Management and Balanced Scorecard. Malaysian Management Journal (MMJ), 12 (1&2). pp. 69-88. ISSN 0128-6226