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Ravindran, Thibavany and Hashim, Rushanim (2020) Customer satisfaction towards service quality of Varsity Mart (V-Mart) at University Utara Malaysia. Symposium on Technology Management and Logistics (STML Go Green) 2019: Operations Management , Volume 2, 2 (43). pp. 156-158. ISSN eISBN 978-967-2276-24-1