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Abu Karim, M. H. and Ahmad, Rozila and Zainol, N. (2014) Hotel managers' intention towards implement Islamic quality standard for hotels in Malaysia: A conceptual paper. In: 2nd Tourism and Hospitality International Conference (THIC 2014), 5-6 November 2014, Langkawi, Malaysia.

Zainol, N. and Rozali, A. R. A. and Ngelambong, A. and Razali, M. A. and Tazijan, F. (2014) Ressurection of kopitiam: The service quality measurement. In: 2nd Tourism and Hospitality International Conference (THIC 2014), 5-6 November 2014, Langkawi, Malaysia.

Mohd Ali, R. and Zainol, N. (2014) The significance of job description towards performance of cook in 4 and 5 stars hotel. In: 2nd Tourism and Hospitality International Conference (THIC 2014), 5-6 November 2014, Langkawi, Malaysia.