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Evaluating the accessibility of Malaysia e-government website

Wan Mohd Isa, Wan Abdul Rahim and Suhami, Muhammad Rashideen and Safie, Noor Ilyani (2010) Evaluating the accessibility of Malaysia e-government website. In: Knowledge Management International Conference 2010 (KMICe2010), 25-27 May 2010, Kuala Terengganu, Malaysia.

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With the proliferation number existence of Malaysia e-government websites, the accessibility feature may has been overlooked by website developers.Thus, the main objective of this study is to investigate the accessibility of Malaysia e-government websites with reference to the Web Content Accessibility Guidelines 1.0 (WCAG) by using quantitative measures to evaluate accessibility.Samples of 155 websites were selected from federal government websites and state government websites from The evaluation process was done by using automatic evaluation tool, EvalAccess 2.0 which revealed several issues on accessibility.We end our study with few recommendations for further improvement of the accessibility features.

Item Type: Conference or Workshop Item (Paper)
Additional Information: ISBN 978-983-2078-40-1 Organized by: UUM College of Art & Sciences, Universiti Utara Malaysia
Uncontrolled Keywords: Accessibility, E-Government, Human Computer Interaction, Malaysia
Subjects: T Technology > TK Electrical engineering. Electronics Nuclear engineering
Divisions: College of Arts and Sciences
Depositing User: Mrs. Norazmilah Yaakub
Date Deposited: 05 Jun 2014 00:23
Last Modified: 05 Jun 2014 00:23

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