Daily Express, (KK) (2017) A customer service representative job not for the faint-hearted. (6 June 2017). in Daily Express (kk), p. p. 10.
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Abstract
KUALA LUMPUR: "Do you know t hai this is urgent? Do you even know what I want'/ Or you're just plain stupid to understand anything? You can't even do a simple customer service job !"These are the nasty lines that Zati Farhana Zulkarnain has come across many times as a customer service representative.
| Item Type: | Newspaper |
|---|---|
| Additional Information: | Section Nation |
| Subjects: | H Social Sciences > |
| Divisions: | School of Applied Psychology, Social Work & Policy |
| Depositing User: | Mr. Che Hasan Hashim |
| Date Deposited: | 28 Feb 2018 01:55 |
| Last Modified: | 28 Feb 2018 01:55 |
| URI: | https://repo.uum.edu.my/id/eprint/23499 |
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