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Consumer Perceptions and Decision-Making in the Non-Fungible Token

Helmi Ismail, Mohd Amirul and Zaibon, Syamsul Bahrin and Abdul Hamid, Mohd Noor and Mustajap, Siti Irna and Ismail, Adzrool Idzwan (2024) Consumer Perceptions and Decision-Making in the Non-Fungible Token. Paper Asia, 40 (3b). pp. 72-80. ISSN 0218-4540

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Abstract

This study investigates how consumer perceptions affect decision-making in the purchase of Non-Fungible Tokens (NFTs), providing a detailed analysis of the factors driving consumer behavior in this emerging market. Using a mixedmethods approach, this study conducted surveys and interviews with NFT purchasers to capture a comprehensive view of their decision-making processes. Our findings reveal that factors such as perceived value, trust in blockchain technology, and the influence of community engagement significantly impact purchasing intentions. These insights contribute to the existing literature by delineating specific consumer behaviors and motivations in the NFT space, highlighting the importance of community trust and perceived technological robustness. Additionally, the study offers practical implications for businesses in the NFT sector, suggesting that establishing strong, credible relationships within the NFT community, and staying abreast of technological advancements are pivotal strategies for maintaining a competitive advantage. By integrating with NFT communities and leaders, businesses can glean trends and collaborative opportunities, fostering innovation, and market leadership in the dynamic NFT landscape

Item Type: Article
Uncontrolled Keywords: Non-Fungible Tokens, Consumer behavior, Blockchain technology, Community engagement, Market innovation
Subjects: H Social Sciences > HD Industries. Land use. Labor
Divisions: School of Creative Industry Management and Performing Arts
Depositing User: Mdm. Rozana Zakaria
Date Deposited: 09 Mar 2026 15:12
Last Modified: 09 Mar 2026 15:12
URI: https://repo.uum.edu.my/id/eprint/32759

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