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Abu Bakar, Siti Zakiah (2018) Relationship between distributive justice, procedural justice, and satisfaction after service recovery. In: 2nd Conference on Technology & Operations Management (2ndCTOM), February 26-27, 2018, Universiti Utara Malaysia, Kedah, Malaysia. (Unpublished)

This list was generated on Tue Sep 17 08:22:40 2019 +08.