Osman, Nor Hasni and Hasnan, Norlena and Mohtar, Shahimi and Hassan, Mohamad Ghozali and Ahmad, Azhar (2015) Application of the decision theory for University Industrial Link (UIL). In: 2nd National Case Study Conference 2015, 6th- 8th October 2015, Kuching, Sarawak, Malaysia.

Hasnan, Norlena and Ringim, Kabiru Jinjiri and Razalli, Mohd Rizal (2017) Assessing the implementation level of business process re-engineering factors in Malaysian Islamic banks. Journal of Advanced Research in Business and Management Studies, 7 (1). pp. 1-12. ISSN 2462-1935

Hasnan, Norlena and Razalli, Mohd Rizal and Ringim, Kabiru Jinjiri (2017) Business process reengineering: Is it relevant to the Islamic banks? In: 2nd International Case Study Conference (ICSC 2017), 30th-31st October 2017, Adya Hotel, Langkawi Island, Kedah, Malaysia.

Mohamed Udin, Zulkifli and Ahmad, Hartini and Zulhumadi, Faisal and Hasnan, Norlena and Jamaludin, Norzalila (2011) Collaborative supply chain management of nanotechnology industry in Malaysia. Project Report. Universiti Utara Malaysia. (Unpublished)

Zulkepli, Zuraida Hani and Hasnan, Norlena and Mohtar, Shahimi (2015) Communication and service innovation in small and medium enterprises (SMEs). In: 2nd Global Conference on Business and Social Sciences (GCBSS-2015), 17- 18 September, 2015, Bali, Indonesia.

Zulkepli, Zuraida Hani and Hasnan, Norlena and Mohtar, Shahimi (2016) Corporate communication and internal supply chain management in manufacturing industry. Journal of Technology and Operations Management, 11 (2). pp. 25-34. ISSN 1823-514X

Ibrahim, Idamymoon and Hasnan, Norlena (2014) Development and application of competency model in manufacturing operations: An overview. In: 4th International Conference on Technology and Operations Management (ICTOM04), 18-19 August 2014, Kuala Lumpur, Malaysia.

Saad, Shatina and Mohamed Udin, Zulkifli and Hasnan, Norlena (2014) Dynamic supply chain capabilities: A case study in oil and gas industry. International Journal of Supply Chain Management (IJSCM), 3 (2). pp. 70-76. ISSN 2050-7399

Saad, Shatina and Mohamed Udin, Zulkifli and Hasnan, Norlena (2014) Dynamic supply chain management: Applying the qualitative data analysis software. In: 4th International Conference on Technology and Operations Management (ICTOM04), 18-19 August 2014, Kuala Lumpur, Malaysia.

Saad, Shatina and Mohamed Udin, Zulkifli and Hasnan, Norlena (2014) Dynamic supply chain practices in Malaysia: a case study in oil and gas company. In: 2014 International Symposium on Technology Management and Emerging Technologies (ISTMET 2014), May 27-29, 2014, Bandung, Indonesia.

Ringim, Kabiru Jinjiri and Razalli, Mohd Rizal and Hasnan, Norlena (2011) Effect of business process reengineering factors on organizational performance of Nigerian banks: Information technology capability as the moderating factor. International Journal of Business and Social Science, 2 (13). pp. 1-4. ISSN 2219-1933

Ringim, Kabiru Jinjiri and Razalli, Mohd Rizal and Hasnan, Norlena (2010) Examining the role of information technology capability on bank operational process performance. In: 2nd International Conference on Technology and Operations Management (ICTOM), 5 - 7 July 2010 , Bayview Hotel, Langkawi. (Unpublished)

Ringim, Kabiru Jinjiri and Razalli, Mohd Rizal and Hasnan, Norlena (2010) Framework of business process re-engineering success and failure factors. In: 2nd International Conference on Technology and Operations Management (ICTOM), 5 - 7 July 2010 , Bayview Hotel, Langkawi. (Unpublished)

Aoun, Malak and Hasnan, Norlena (2017) Health-care technology management: developing the innovation skills through implementing soft TQM among Lebanese hospitals. Total Quality Management & Business Excellence, 28 (1-2). pp. 1-11. ISSN 1478-3363

Al Salmi, Muatasim and Mohtar, Shahimi and Hasnan, Norlena (2017) How to implement successful e-Government: case study of sultanate of Oman. International Business and Accounting Research Journal, 1 (2). pp. 109-117. ISSN 2549-0303

Mat, Norazuwa and Mat, Norsiah and Othman, Siti Norezam and Hasnan, Norlena and Razalli, Mohd Rizal and Johari, Husna and Md Isa, Filzah (2008) Human capital and personal factors as a determinant of women career success in engineering : A proposed model. In: The 4th National Human Resource Management Conference 2008, 17-19 August 2008 , Tiara Beach Resort, Port Dickson. (Unpublished)

Saidin, Mohd Hazmuni and Hasnan, Norlena (2019) Human error reduction program through Canonical Action Research (Car) in wafer fabrication manufacturing facility. Journal of Technology and Operations Management (July) 2019, 14 (1). pp. 10-23. ISSN eISSN 2590-4175

Zulkepli, Zuraida Hani and Hasnan, Norlena and Mohtar, Shahimi (2019) Information technology capability and corporate communication in SME food industries. Journal of Technology and Operations Management, 14 (2). pp. 62-69. ISSN 1823-514X

Razalli, Mohd Rizal and Hasnan, Norlena and Md Sin, Mohammad Aizat (2018) Internal and external key success factors of Business Process Re-Engineering (BPR): effects on the Islamic banks performance. International Journal of Engineering & Technology, 7 (4.20). pp. 458-461. ISSN 2227-524X

Hasnan, Norlena and Hashim, Fariza and Abu Bakar, Abdul Rahim (2011) International R&D an examination on knowledge management practices and innovation intensity in Malaysian MSC cluster. Project Report. Universiti Utara Malaysia. (Unpublished)

Aoun, Malak and Hasnan, Norlena (2013) Lean production and TQM: Complementary or contradictory driving forces of innovation performance? International Journal of Innovation Science, 5 (4). pp. 237-252. ISSN 1757-2223

Razalli, Mohd Rizal and Hasnan, Norlena (2018) Managing change for radical business process improvement: effects on Islamic banks‘ performance. In: International Conference on ―Advancements In Social, Business and Management Sciences Research‖ (ASBMSR-2018), February 1-2. 2018, Tokyo, Japan.

Razalli, Mohd Rizal and Hasnan, Norlena (2017) Managing change for radical business process improvement: effects on Islamic banks performance. International Journal of Business and Economic Affairs, 2 (6). pp. 327-334. ISSN 25199986

Hasnan, Norlena and Ramli, Azahari and Mohtar, Shahimi (2014) Modal insan dan operasi pergudangan: sejauhmana kaitannya? In: 4th International Conference on Technology and Operations Management (ICTOM04), 18-19 August 2014, Kuala Lumpur, Malaysia.

Othman, Zainab and Hasnan, Mazliana and Hasnan, Norlena (2014) Online ordering book system: A case study in Malaysia higher institute. In: 4th International Conference on Technology and Operations Management (ICTOM04), 18-19 August 2014, Kuala Lumpur, Malaysia.

Hasnan, Norlena and Mohtar, Shahimi and Ng, Hock Seng and Osman, Nor Hasni (2018) Organization characteristic: Can they influence the construction innovation? In: 2nd Conference on Technology & Operations Management (2ndCTOM), February 26-27, 2018, Universiti Utara Malaysia, Kedah, Malaysia,. (Unpublished)

Ng, Weng Seng and Hasnan, Norlena and Mohtar, Shahimi (2020) Organization characteristics: Can they influence the construction innovation? Journal of Technology and Operations Management (JTOM), 15 (1). pp. 60-73. ISSN 2590-4175

Hasnan, Norlena and Seng, Ng Weng and Mohtar, Shahimi and Abidin, Rahimi (2021) Organizational characteristics, environment uncertainty & construction innovation: Evidence from Malaysian construction industry. Central Asia and the Caucasus, 22 (5). pp. 1038-1052. ISSN 14046091

Hasnan, Norlena and Osman, Nor Hasni and Mohtar, Shahimi (2008) Project Management (PM) in project: Tools of success factor? Journal of Technology and Operations Management , 3 (1). pp. 45-68. ISSN 1823-514X

Ringim, Kabiru Jinjiri and Razalli, Mohd Rizal and Hasnan, Norlena (2012) Radical innovation in financial institution: Exploring the business process reengineering (BPR) practices and the level of its implementation in Nigeria. In: 3rd International Conference on Arab-Malaysian Islamic Global Business & Entrepreneurship (3rd AMBGE), 9 - 13 July 2011, University of Jordan, Amman, Jordan. (Unpublished)

Aoun, Malak and Hasnan, Norlena and Al Aaraj, Hassan (2018) Relationship between lean practices, soft total quality management and innovation skills in Lebanese hospitals. Eastern Mediterranean Health Journal, 24 (03). pp. 269-276. ISSN 10203397

Abidin, Rahimi and Hasnan, Norlena and Abdullah, Che Sobry and Mohtar, Shahimi and Zulhumadi, Faisal (2013) Relationship between social capital and technology transfer performance: A study on companies in technology park. The Journal of Southeast Asian Research. pp. 1-9. ISSN 21660832

Abidin, Rahimi and Abdullah, Che Sobry and Hasnan, Norlena (2012) Review on the relationship of social capital, absorptive capacity and technology transfer performance: A conceptual framework. In: 3rd International Conference on Technology and Operations Management (ICTOM2012), 4th-6th July 2012 , Bandung, West Java, Indonesia . (Unpublished)

Salleh, Nurul Azita and Hasnan, Norlena (2008) Risk management in R&D project. Journal of Technology and Operations Management , 3 (1). pp. 39-44. ISSN 1823-514X

Noordin, Alminnourliza and Hasnan, Norlena and Osman, Hasni (2012) Service innovation of postal and courier services in Malaysia: Will it lead to customer responsiveness? In: 2012 International Conference on Knowledge, Culture and Society (ICKCS 2012), 29th to 30th June 2012 , Jeju Island, Korea (South) .

Hasnan, Norlena and Razalli, Mohd Rizal and Mohd Sharif, Kamal Imran (2015) Shared values through human resource management: In supporting the transformation plan. In: 2nd National Case Study Conference 2015, 6th- 8th October 2015, Kuching, Sarawak, Malaysia.

Mohtar, Shahimi and Yusoff, Rushami Zien and Mohamed Udin, Zulkifli and Osman, Nor Hasni and Hasnan, Norlena and ibrahim and Ahmad, Azhar and Hassan and Othman, Mohd Zainudin Simulation model for total economic value of Pilau Payar Marine Park:Coral bleaching phenomenon. In: UNSPECIFIED.

Noordin, Alminnourliza and Hasnan, Norlena and Osman, Nor Hasni (2014) Six main innovation issues: a case of service innovation of postal and courier services in Malaysia. Journal of Technology Management & Business, 1 (1). pp. 72-82. ISSN 2289-7224

Abidin, Rahimi and Abdullah, Che Sobry and Hasnan, Norlena and Mohtar, Shahimi and Zulhumadi, Faisal (2012) Social capital and technology transfer performance in technology parks incubating companies. In: 20th International Business Information Management Association, 12-13 Nov. 2012, Barcelona, Spain.

Abidin, Rahimi and Hasnan, Norlena and Osman, Nor Hasni and Abdullah, Che Sobry and Mohtar, Shahimi (2014) Technology park services: The impact on incubating companies. Journal of Southeast Asian Research, 2014. pp. 1-9. ISSN 2166-0832

Aoun, Malak and Mubarak, Sukaina and Hasnan, Norlena (2020) The effect of conflict management styles on employee performance among Lebanese industrial firms. Journal of Technology and Operations Management (JTOM), 15 (1). pp. 50-59. ISSN 2590-4175

Hassan, Mohamad Ghozali and Tan, Sze Yen and Hasnan, Norlena and Mohtar, Shamimi and Harun, Noor Aziani (2012) The effect of service quality and interface satisfaction on the use of technology job search website in Malaysia: The case of UUM students. In: 3rd International Conference on Technology and Operations Management (ICTOM2012), 4th-6th July 2012 , Bandung, West Java, Indonesia . (Unpublished)

Osman, Nor Hasni and Hasnan, Norlena and Ng, Hock Seng and Mohtar, Shahimi (2017) The effects of organization characteristics towards innovation in construction industry. In: 2nd International Case Study Conference (ICSC 2017), 30th-31st October 2017, Adya Hotel, Langkawi Island, Kedah, Malaysia.

Abdullah, Che Sobry and Yusoff, Rushami Zien and Mohtar, Shahimi and Mohamed Udin, Zulkifli and Ahmad, Hartini and Osman, Nor Hasni and Hasnan, Norlena and Zulhumadi, Faisal and Shafee, Mohd Imran Khusairi and Abidin, Rahimi (2013) The evaluation of technology park performance. Project Report. Universiti Utara Malaysia, Sintok. (Unpublished)

Razalli, Mohd Rizal and Ringim, Kabiru Jinjiri and Hasnan, Norlena and Hassan, Mohamad Ghozali (2015) A framework of best practices in managing business reengineering for Islamic. Journal of Advanced Management Science, 3 (1). pp. 22-25. ISSN 2168-0787

Abidin, Rahimi and Abdullah, Che Sobry and Hasnan, Norlena and Mohtar, Shahimi and Osman, Nor Hasni (2013) The impact of technology parks services on the high technology industry: A case study on Kulim Hi-Tech Park. In: 19th IBIMA Conference on Innovation and Sustainable Economic Competitive Advantage: From Regional Development to World Economies, 12-13 Nov. 2012, Barcelona, Spain.

Salem, Abdelnabil Milad and Hasnan, Norlena (2010) A literature analysis on the relationship between the environmental responsibility and the organizational performance. In: 2nd International Conference on Technology and Operations Management (ICTOM), 5 - 7 July 2010 , Bayview Hotel, Langkawi. (Unpublished)

Abidin, Rahimi and Abdullah, Che Sobry and Hasnan, Norlena (2015) The mediating effect of absorptive capacity on the relationship between social capital and technology transfer performance. Journal of Technology and Operations Management, 10 (2). pp. 10-23. ISSN 1823-514X

Ringim, Kabiru Jinjiri and Razalli, Mohd Rizal and Hasnan, Norlena (2012) The moderating effect of IT capability on the relationship between business process reengineering factors and organizational performance of banks. Journal of Internet Banking and Commerce, 17 (2). pp. 1-21. ISSN 1204-5357

Salem, Milad Abdelnabi and Hasnan, Norlena and Osman, Nor Hasni and Shamsudin, Mohd Farid and Hussain, Hafezali Iqbal and Shawtari, Fekri (2015) The moderating effects of stakeholders’ integration on the relationship between environmental practices and competitiveness: A conceptual framework. In: International Conference on Accounting Studies (ICAS) 2015, Aug 17-20, 2015, Thistle Johor Bahru Hotel, Johor, MALAYSIA.

Abidin, Rahimi and Abdullah, Che Sobry and Hasnan, Norlena and Bajuri, A.L. (2014) The relationship of cyberloafing behavior with big five personality traits. Australian Journal of Basic and Applied Sciences, 8 (12). pp. 61-66. ISSN 1991-8178

Abidin, Rahimi and Che Sobry, Suheil and Hasnan, Norlena (2018) A review on green supply chain management, social capital and sustainable performance. In: 2nd Conference on Technology & Operations Management (2ndCTOM), February 26-27, 2018, Universiti Utara Malaysia, Kedah, Malaysia. (Unpublished)

Mohtar, Shahimi and Hassan, Mohamad Ghozali and Hasnan, Norlena (2013) A study on customer interface satisfaction by using TAM and SERVQUAL dimension on the use of technology job search website in Malaysia: A case study. International Journal of Business and Technopreneurship, 3 (1). pp. 85-104. ISSN 2231-7090

Mohtar, Shahimi and Hassan, Mohamad Ghozali and Hasnan, Norlena (2012) A study on customer interface satisfaction by using TAM and SERVQUAL dimension on the use of technology job search website in Malaysia: A case study. Journal of Technology and Operations Management, 7 (2). pp. 39-54. ISSN 1823-514X