A

A. Rahman, Badruddin (2010) Dilemma of new entrepreneurs in fund-raising strategies. In: The First Seminar On: Entrepreneurship and Societal Development in Asean (ISE-SODA 2010) "Achieving Regional Growth through Entrepreneurship Education", 27th February-1st March 2010, City Bayview Hotel Langkawi. ASEAN Universities Consortium of Entrepreneurship Education (AUCEE), pp. 284-296. ISBN 983-2078-36-4

A. Rahman, Badruddin and Abdullah, Shahmir Sivaraj (2010) Turning around a local automotive company: What type of leadership syles matters? In: 2nd International Conference on Technology and Operations Management (ICTOM), 5 - 7 July 2010 , Bayview Hotel, Langkawi. (Unpublished)

A. Rahman, Badruddin and Mohd Shariff, Mohd Noor (2010) Why do some entrepreneurs succeed and others failed? The Timmons framework. In: The First Seminar On: Entrepreneurship and Societal Development in Asean (ISE-SODA 2010) "Achieving Regional Growth through Entrepreneurship Education", 27th February-1st March 2010, City Bayview Hotel Langkawi. ASEAN Universities Consortium of Entrepreneurship Education (AUCEE), pp. 273-283. ISBN 983-2078-36-4

Ab Hamid, Kamal and Mohamed Udin, Zulkifli and Zulhumadi, Faisal (2010) Labour market information: The Malaysian scene. In: 2nd International Conference on Technology and Operations Management (ICTOM), 5 - 7 July 2010 , Bayview Hotel, Langkawi. (Unpublished)

Ab Hamid, Kamal and Mustaffa, Jamaludin and Ahmad, Za'im and Othman, Zaheruddin and Hamzah, Mohd Hilmi and Don, Mohd Sobri and Abdul Rahman, Hamzah (2010) Lifelong learning programs in Malaysia. In: Lifelong Learning International Conference 2010 (3LInC’10), 10 - 12 November 2010, Seri Pacific Hotel, Kuala Lumpur, Malaysia. (Unpublished)

Ab Hamid, Noor Raihan and Ahmad, Fauziah and Tahir Shah, Saharbudin Naim and Arshad, Noor Habibah (2010) Do you have what your customers want?: An empirical study of telecommunication companies websites. In: 2nd International Conference on Technology and Operations Management (ICTOM), 5 - 7 July 2010 , Bayview Hotel, Langkawi. (Unpublished)

Abd Rahman, Azmawani and Sambasivan, Murali and Shahron, Syairah Aimi (2010) Understanding future adopters of advanced manufacturing technology: Evidences from Malaysian SMEs. In: 2nd International Conference on Technology and Operations Management (ICTOM), 5 - 7 July 2010 , Bayview Hotel, Langkawi. (Unpublished)

Abdul Majid, Abdul Halim (2010) Human resource costing review of literature and strategies for implementation. Penerbit Universiti Utara Malaysia, Sintok. ISBN 9789675311383

Abdul Rahman, Maria and Kamarulzaman, Yusniza (2010) A framework of outsourcing relationship marketing: a focus on the Malaysian hotel industry. International Journal of Electronic Customer Relationship Management, 4 (1). ISSN 1750-0664

Abduljabbar, Waleed K. and Tahar, Razman M. (2010) Using stochastic model for lower financial risk management in refinery operation planning. In: 2nd International Conference on Technology and Operations Management (ICTOM), 5 - 7 July 2010 , Bayview Hotel, Langkawi. (Unpublished)

Abdullah, Syahida (2010) A framework for the current state of understanding of technology entrepreneurship. In: The First Seminar On: Entrepreneurship and Societal Development in Asean (ISE-SODA 2010) "Achieving Regional Growth through Entrepreneurship Education", 27th February-1st March 2010, City Bayview Hotel Langkawi. ASEAN Universities Consortium of Enterpreneurship Education (AUCEE), pp. 221-226. ISBN 983-2078-36-4

Abdullateef, Aliyu Olayemi and Mohd Mokhtar, Sany Sanuri and Yusoff, Rushami Zien (2010) The impact of CRM dimensions on call center performance. IJCSNS International Journal of Computer Science and Network Security, 10 (12). pp. 184-194. ISSN 1738-7906

Abdullateef, Aliyu Olayemi and Mohd Muktar, Sany Sanuri and Yusoff, Rushami Zien (2010) Conceptual model of the impacts of CRM dimensions of call center employees on caller's first call resolution and satisfaction. In: 2nd International Conference on Technology and Operations Management (ICTOM), 5 - 7 July 2010 , Bayview Hotel, Langkawi. (Unpublished)

Abu Bakar, Lily Julienti and Ahmad, Hartini (2010) Assessing the relationship between firm resources and product innovation performance: A resource-based view. Business Process Management Journal, 16 (3). pp. 420-435. ISSN 1463-7154

Abu Bakar, Lily Julienti and Ahmad, Hartini (2010) Small medium enterprises' resources and the development of innovation in Malaysia. Journal of Innovation Management in Small & Medium Enterprises, 2010. pp. 1-14. ISSN 2166-076X

Adawiyah, Wiwiek Rabiatul (2010) Implementing total quality management in education: An empirical study on private school in Central Jaya Indonesia. In: 2nd International Conference on Technology and Operations Management (ICTOM), 5 - 7 July 2010 , Bayview Hotel, Langkawi. (Unpublished)

Adnan, Zurina and Abdullah, Hazman Shah and Ahmad, Jasmine and Wan Daud, Wan Din (2010) Strategic human resource management and firm performance : A study of R&D companies in Malaysia. In: 2010 International (Summer) Conference on Asia Pacific Business Innovation & Technology Management (APIBTM 2010 Summer), 25-27 Julai 2010, Beihang University, Beijing, China.

Ahmad, Norzieiriani and Omar, Azizah and Ramayah, T. (2010) Consumer lifestyles and online shopping continuance intention. Business Strategy Series, 11 (4). pp. 227-243. ISSN 1751-5637

Ahmed, Audu Maiyaki and Mohd Mokhtar, Sany Sanuri (2010) Effects of electronic banking facilities, employment sector and age-group on customers’ choice of banks in Nigeria. Journal of Internet Banking and Commerce, 15 (1). pp. 1-8. ISSN 12045357

Ahmed, Maher B. and S.K., A. Ranim and A. Al-Malsi, Abdulrahman and M.Z., M. Nor and Kamarudin, M. R. (2010) Dual band aperture couple microstrip patch antenna using elliptical aperture shape. In: 2nd International Conference on Technology and Operations Management (ICTOM), 5 - 7 July 2010 , Bayview Hotel, Langkawi. (Unpublished)

Al-Majali, Malek and Nik Mat, Nik Kamariah (2010) Application of decomposed theory of planned behavior on internet banking adoption in Jordan. Journal of Internet Banking and Commerce, 15 (2). pp. 1-7. ISSN 1204-5357

Ali, Hassan and Davies, D. Roy (2010) The effects of age, sex and tenure on the job performance of rubber tappers. Journal of Occupational and Organizational Psychology, 76 (3). pp. 381-391. ISSN 09631798

Amelia, Anisa and Ma'aruf, Anas and Saputra, Tezar Yuliansyah (2010) Container loading problem model development considering weight distribution. In: 2nd International Conference on Technology and Operations Management (ICTOM), 5 - 7 July 2010 , Bayview Hotel, Langkawi. (Unpublished)

Ang, Chooi Leng and Thi, Lip Sam and Pillai, Padmini and Hamzah, Abdul Rahman and Hussin, Zolkafli and Hanafi, Zahyah and Don, Mohd Sobri (2010) Perceived benefits of lifelong learning and the implications. In: Lifelong Learning International Conference 2010 (3LInC’10), 10 - 12 November 2010, Seri Pacific Hotel, Kuala Lumpur, Malaysia. (Unpublished)

Ariawan, Agus and Hasanbasri, Mursyid (2010) Productivity improvement at Portsite Plant Pt. Freeport Indonesia using six sigma. In: 2nd International Conference on Technology and Operations Management (ICTOM), 5 - 7 July 2010 , Bayview Hotel, Langkawi. (Unpublished)

Azis, Anton Mulyono and Wibisono, Dermawan (2010) Proposed key performance indicators in managing higher education: Case study in Indonesian higher education. In: 2nd International Conference on Technology and Operations Management (ICTOM), 5 - 7 July 2010 , Bayview Hotel, Langkawi. (Unpublished)

B

B.L., Chong and W.P., Lee (2010) The role graduate quantity surveyors in the Malaysian construction industry. In: 2nd International Conference on Technology and Operations Management (ICTOM), 5 - 7 July 2010 , Bayview Hotel, Langkawi. (Unpublished)

Bhatti, Muhammad Awais and Kaur, Sharan (2010) The role of individual and training design factors on training transfer. Journal of European Industrial Training, 34 (7). pp. 656-672. ISSN 0309-0590

Bohari, Abdul Manaf and Rainis, Ruslan and Marimuthu, Malliga (2010) Customer lifetime value as a predictor for future prospect of retailer's survival: A review of customer lifetime value model. In: The Third International Conference on International Studies (ICIS 2010), 1st-2nd December 2010, Hotel Istana Kuala Lumpur. College of Law, Government and International Studies, Universiti Utara Malaysia., Sintok, pp. 1-15. ISBN 9789832078456

Bohari, Abdul Manaf and Rainis, Ruslan and Marimuthu, Malliga (2010) Spatial information systems for sustaining the profitability of retailer business during the global meltdown economy. In: The Third International Conference on International Studies (ICIS 2010), 1st-2nd December 2010, Hotel Istana Kuala Lumpur. College of Law, Government and International Studies, Universiti Utara Malaysia. , Universiti Utara Malaysia, pp. 1-14. ISBN 9789832078456

Bon, Abdul Talib and Ariffin, Aliza (2010) Time motion study in work process using promodel approach. In: 2nd International Conference on Technology and Operations Management (ICTOM), 5 - 7 July 2010 , Bayview Hotel, Langkawi. (Unpublished)

Buang, Nor Aishah and Raduan, Ismail and Hashim, Norashidah (2010) Keperluan pendidikan keusahawanan secara formal di institusi pengajian tinggi awam di Malaysia. In: The First Seminar On: Entrepreneurship and Societal Development in Asean (ISE-SODA 2010) "Achieving Regional Growth through Entrepreneurship Education", 27th February-1st March 2010, City Bayview Hotel Langkawi. ASEAN Universities Consortium of Entrepreneurship Education (AUCEE), pp. 108-115. ISBN 983-2078-36-4

D

D' Aveni, Richard A. and Gunther, Robert (2010) Persaingan hiperkompetitif bersaing dalam persekitaran sangat dinamik. Universiti Utara Malaysia, Sintok. ISBN 9789830684123

E

Ekpe, Isidore and Mat, Norsiah and Che Razak, Razli (2010) The mediating effect of opportunity for entrepreneurial activity on micro-credit and women entrepreneur’s performence: A conceptual framework. International Journal of Business and Social Science (IJBSS), 1 (3). pp. 234-238. ISSN 2219-1933

F

Fee, Yean Tan and Yahya, Khulida Kirana (2010) Career planning as predictor of insurance agents' career satisfaction. In: 2010 International (Summer) Conference on Asia Pacific Business Innovation & Technology Management (APIBTM 2010 Summer), 25-27 Julai 2010, Beihang University, Beijing, China.

Fuad, Nurwahida and Bohari, Abdul Manaf (2010) Competitive advantages and strategy options for women entrepreneurship: ICT as integration platform. In: The Third International Conference on International Studies (ICIS 2010), 1st-2nd December 2010, Hotel Istana Kuala Lumpur. College of Law, Government and International Studies, Universiti Utara Malaysia. , Sintok, pp. 1-13. ISBN 9789832078456

G

Gelaidan, Hamid Mahmood and Ahmad, Hartini (2010) The effect of leadership style on affective commitment to change and the moderating of organizational culture in Yemen public sector: Development of a conceptual model. In: 2nd International Conference on Technology and Operations Management (ICTOM), 5 - 7 July 2010 , Bayview Hotel, Langkawi. (Unpublished)

H

Handayati, Yuanita and Simatupang, Tugar M. and Sridharan, Ramaswami (2010) Retailer and supplier collaboration: An application of drama theory. In: 2nd International Conference on Technology and Operations Management (ICTOM), 5 - 7 July 2010 , Bayview Hotel, Langkawi. (Unpublished)

Hashim, Mohd Khairuddin (2010) Fundamental issues in small and medium-sized enterprises. Universiti Utara Malaysia, Sintok. ISBN 9789675311413

Hashim, Mohd Khairuddin (2010) Revisiting the role of small and medium-sized enterprises in the Malaysian economy. Malaysian Management Review , 45 (1). pp. 15-34. ISSN 0025-1348

Hashim, Norashidah and Ooi, Yeng Keat (2010) Exploring entrepreneural learning among Malaysian universities students'. In: International Management Education Conference 2010 (iMEC 2010), 6-8 Oktober 2010, Mahkota Hotel, Melaka. (Unpublished)

Hashim, Norashidah and Othman, Norazizah and Abdullah, Syahrina (2010) Spiritual entrepreneurship: Beyond self actualization. In: The First Seminar On: Entrepreneurship and Societal Development in Asean (ISE-SODA 2010) "Achieving Regional Growth through Entrepreneurship Education", 27th February-1st March 2010, City Bayview Hotel Langkawi. ASEAN Universities Consortium of Enterpreneurship Education (AUCEE), pp. 126-137. ISBN 983-2078-36-4

Hwang, Kee Suan and Thi, Lip Sam (2010) Determinants of priority for lifelong learning: A study of Universiti Utara Malaysia City Campus students. In: Lifelong Learning International Conference 2010 (3LInC’10), 10 - 12 November 2010, Seri Pacific Hotel, Kuala Lumpur, Malaysia. (Unpublished)

I

Ishak, Khairol Anuar (2010) Franchising in Malaysia: Issues and research agenda. In: 1st International Conference on Public Policy & Social Science (ICoPS2010) , 26th - 27th May 2010 , UiTM Merbok, Kedah, Malaysia .

Ishak, Khairol Anuar and Jantan, Muhamad (2010) The franchising relationship quality: Is it important? In: International Conference on Marketing 2010 (ic-MAR 2010), 23-24 June 2010, Kuala Lumpur. (Unpublished)

Ishak, Noormaizatul Akmar and Ahmad, Hartini (2010) The impact of green innovation on top management leadership attributes. In: 2nd International Conference on Technology and Operations Management (ICTOM), 5 - 7 July 2010 , Bayview Hotel, Langkawi. (Unpublished)

Isidore, Ekpe (2010) Poverty reduction through entrepreneurship development in Nigeria. In: 2nd International Conference on Technology and Operations Management (ICTOM), 5 - 7 July 2010 , Bayview Hotel, Langkawi. (Unpublished)

Ismail, Edora and Din, Ghazali (2010) The influence of trainees' characteristics and environmental factors on the effectivess of training. In: 2010 International (Summer) Conference on Asia Pacific Business Innovation & Technology Management (APIBTM 2010 Summer), 25-27 Julai 2010, Beihang University, Beijing, China.

J

Jimoh, T.B. and Jimoh, R.G. (2010) Institutional-based customer relationship management (CRM) solution: The implementation success factors. In: 2nd International Conference on Technology and Operations Management (ICTOM), 5 - 7 July 2010 , Bayview Hotel, Langkawi. (Unpublished)

Joarder, Mohd H. (2010) Effective job interview skills. In: Effective Interview Skills, 7 October 2010, Seminar Hall A, Convention Centre. (Unpublished)

Joarder, Mohd H.R. (2010) Professional training on selling techniques. In: The Art of Professional Selling Skills, 14 Oktober 2010, Seminar Hall A, Universiti Utara Malaysia. (Unpublished)

Johari, Johanim and Che Mit, Daratul Ambia and Yahya, Khulida Kirana (2010) Construct validation of the job characteristics scale in the Malaysian public service setting. International Review of Business Research Papers, 6 (4). pp. 372-384. ISSN 1832-9543

Johari, Johanim and Yahya, Khulida Kirana and Omar, Abdullah (2010) Psychometric properties of organisational structure scale in the Malaysian public service agencies: Preliminary results. International Journal of Management Studies (IJMS), 17 (1). pp. 87-106. ISSN 0127-8983

L

Leow, Paul (2010) What is customer relationship management (CRM)? In: Customer Relationship Management, 05 Oktober 2010, Seminar Hall A, Convention Centre. (Unpublished)

M

Mohamad, Armanurah and Abdullah, Rohani and Amir, Abdul Razak (2010) Employers' perception towards potential career opportunities among graduates of the Master of Science Technopreneurship Program. In: The First Seminar On: Entrepreneurship and Societal Development in Asean (ISE-SODA 2010) "Achieving Regional Growth through Entrepreneurship Education", 27th February-1st March 2010, City Bayview Hotel Langkawi. ASEAN Universities Consortium of Entrepreneurship Education (AUCEE), pp. 29-39. ISBN 983-2078-36-4

Mohamed Shaffril, Hayrol Azril and Uli, Jegak and Mahmood, Nor Asiah and Ali, Noor Azman and Abu Samah, Bahaman and Othman, Jamilah and Khatiraveloo, Thomas (2010) What contributes to work performance in Malaysia? Government agriculture agencies employee case. In: 2nd International Conference on Technology and Operations Management (ICTOM), 5 - 7 July 2010 , Bayview Hotel, Langkawi. (Unpublished)

Mohammed, Sami (2010) Quality of information as strategic factor in Accounting Information System (AIS) towards better organizational performance. Jurnal Riset Manajemen Sains Indonesia, 2 (1). pp. 1-17. ISSN 2301-8313

Mohd Isa, Mohd Faizal and Zainal, Arifin and Abdul Aziz, Fazli Shah and Wan Mohd Noor, Wan Shakizah and Daud, Zulkiflee and Masnan, Maz Jamilah (2010) Competitive advantage through internal perception of organizational culture. In: International Conference on Business and Economic Research (ICBER 2010), 15-16 March 2010, Hilton Hotel, Kuching Sarawak. (Unpublished)

Mohd Nor, Leilanie and Yusof, Mohar and Amat Sapuan, Dewi and Xavier, Siri Roland (2010) Entrepreneurship development in Malaysia: Based on the findings of the Global Entrepreneurship Monitor (GEM) 2009. In: The First Seminar On: Entrepreneurship and Societal Development in Asean (ISE-SODA 2010) "Achieving Regional Growth through Entrepreneurship Education", 27th February-1st March 2010, City Bayview Hotel Langkawi. ASEAN Universities Consortium of Enterpreneurship Education (AUCEE), pp. 208-220. ISBN 983-2078-36-4

Mohd Shamsudin, Faridahwati and Subramaniam, Chandrakantan and Ibrahim, Hadziroh (2010) Exploring wrongful behaviors of manufacturing employees in Malaysia. In: 11th Malaysia - Indonesia International Conference on Economics, Management and Accounting (MIICEMA 2010), 25th – 26th November 2010, Bangi, Selangor.

Mohd Shariff, Mohd Noor and Abdul Latief, Donny (2010) Faktor budaya kepada kejayaan kerjaya keusahawanan di Kabupaten Agam Sumatera Barat, Indonesia. In: The First Seminar On: Entrepreneurship and Societal Development in Asean (ISE-SODA 2010) "Achieving Regional Growth through Entrepreneurship Education", 27th February-1st March 2010, City Bayview Hotel Langkawi. ASEAN Universities Consortium of Enterpreneurship Education (AUCEE), pp. 227-246. ISBN 983-2078-36-4

Mohd Shariff, Mohd Noor and Chea, Peou and Ali, Juhary (2010) Moderating effect of government policy on entrepreneurship and growth performance of small-medium enterprises in Cambodia. Entrepreneurship and Growth Performance in Cambodia, 3 (1). pp. 57-72. ISSN 1985-692X

Mohd Yusof, Mohd Fadil (2010) The usage of internet technology for marketing: Perspectives from local entrepreneurs of the small and medium hotel organizations in Langkawi. In: The First Seminar On: Entrepreneurship and Societal Development in Asean (ISE-SODA 2010) "Achieving Regional Growth through Entrepreneurship Education", 27th February-1st March 2010, City Bayview Hotel Langkawi. ASEAN Universities Consortium of Enterpreneurship Education (AUCEE), pp. 189-201. ISBN 983-2078-36-4

Mohd Yusoff, Abd Razak and Jamaludin, Azhari (2010) Promoting entrepreneurship through franchising: Visiting the process to franchising a business and the process to purchase a franchise, and the factors contributing to the success and failure of franchise business. In: The First Seminar On: Entrepreneurship and Societal Development in Asean (ISE-SODA 2010) "Achieving Regional Growth through Entrepreneurship Education", 27th February-1st March 2010, City Bayview Hotel Langkawi. ASEAN Universities Consortium of Enterpreneurship Education (AUCEE), pp. 116-125. ISBN 983-2078-36-4

Mokhtar, Noor Fadhiha and Burgess, Stephen (2010) An internet marketing adoption framework for small business enterprises. In: 2nd International Conference on Technology and Operations Management (ICTOM), 5 - 7 July 2010 , Bayview Hotel, Langkawi. (Unpublished)

Mokhtar, Rozita and Othman, Ahmad and Zainuddin, Yuserrie (2010) Psychological characteristics and entrepreneurial intention among Polytechnic students in Malaysia: A theory of planned behavior approach. In: The First Seminar On: Entrepreneurship and Societal Development in Asean (ISE-SODA 2010) "Achieving Regional Growth through Entrepreneurship Education", 27th February-1st March 2010, City Bayview Hotel Langkawi. ASEAN Universities Consortium of Entrepreneurship Education (AUCEE), pp. 55-69. ISBN 983-2078-36-4

N

Nik Mat, Nik Kamariah and Marangkun, Weerawan (2010) Brand equity of handicraft SME in Thailand. In: The First Seminar On: Entrepreneurship and Societal Development in Asean (ISE-SODA 2010) "Achieving Regional Growth through Entrepreneurship Education", 27th February-1st March 2010, City Bayview Hotel Langkawi. ASEAN Universities Consortium of Enterpreneurship Education (AUCEE), pp. 178-188. ISBN 983-2078-36-4

Nik Mat, Nik Kamariah and Phatthana, Wanlapha (2010) The application of technology acceptance model 2 (TAM 2) on health tourism purchase intention in Thailand. In: The Fisrt Seminar on: Entrepreneurship and Societal Development in Asean (ISE-SODA 2010) "Achieving Regional Growth through Entrepreneurship Education". Entrepreneurship and Societal Development in Asean (ISE-SODA 2010) "Achieving Regional Growth through Entrepreneurship Education", 27th February-1st March 2010, City Bayview Hotel Langkawi, pp. 146-159. ISBN 983-2078-36-4

O

Omar, Mohamad K. and F.C., Lim (2010) Improving project management monitoring and control: A simulation approach. In: 2nd International Conference on Technology and Operations Management (ICTOM), 5 - 7 July 2010 , Bayview Hotel, Langkawi. (Unpublished)

R

Rafie, Suhaimi (2010) Information and communication technology utilisation: Integration best practices with technology. In: 2nd International Conference on Technology and Operations Management (ICTOM), 5 - 7 July 2010 , Bayview Hotel, Langkawi. (Unpublished)

Rapiei, Shaha Bahar (2010) Incubators: Tool for technology entrepreneurship program. In: 2nd International Conference on Technology and Operations Management (ICTOM), 5 - 7 July 2010 , Bayview Hotel, Langkawi. (Unpublished)

Rapiei, Shaha Bahar (2010) University entrepreneurial development program as incubation process. In: 2nd International Conference on Technology and Operations Management (ICTOM), 5 - 7 July 2010 , Bayview Hotel, Langkawi. (Unpublished)

Rozyyev, Azat and Hasbullah, Halabi (2010) A review of routing protocols for child tracking in wireless sensor network. In: 2nd International Conference on Technology and Operations Management (ICTOM), 5 - 7 July 2010 , Bayview Hotel, Langkawi. (Unpublished)

Rukmana, Otong and Mulyono, Nur Budi (2010) Framework of business and information technology alignment. In: 2nd International Conference on Technology and Operations Management (ICTOM), 5 - 7 July 2010 , Bayview Hotel, Langkawi. (Unpublished)

Rusmin, Ismail (2010) i-JOBS: Dynamism in running sustainable operation. In: 2nd International Conference on Technology and Operations Management (ICTOM), 5 - 7 July 2010 , Bayview Hotel, Langkawi. (Unpublished)

S

Saad, Shahrin and Yahya, Khulida Kirana and Pangil, Faizuniah (2010) A moderation of star rating on the correlation between integrated strategies and organizational performance: A proposed framework. In: 2nd International Conference on Technology and Operations Management (ICTOM), 5 - 7 July 2010 , Bayview Hotel, Langkawi. (Unpublished)

Salem, Abdelnabil Milad and Hasnan, Norlena (2010) A literature analysis on the relationship between the environmental responsibility and the organizational performance. In: 2nd International Conference on Technology and Operations Management (ICTOM), 5 - 7 July 2010 , Bayview Hotel, Langkawi. (Unpublished)

Salleh, Salmalina and Zulkifly, Muhammad Izzat and Ramli, Noorazlin (2010) Factors influencing the adoption of information technology in independent casual dining restaurants. In: 2nd International Conference on Technology and Operations Management (ICTOM), 5 - 7 July 2010 , Bayview Hotel, Langkawi. (Unpublished)

Sangkala, Masnawaty and Sain, Mansyur (2010) The relationship of budgetary process in management accounting techniques and job performance. In: 2nd International Conference on Technology and Operations Management (ICTOM), 5 - 7 July 2010 , Bayview Hotel, Langkawi. (Unpublished)

Sharif, Mohmad Yazam (2010) Business jihad in healthcare through transformational leadership : A case analysis of Malaysia's KPJ Healthcare Berhad's CEO. In: 5th National Human Resource Management Conference 2010, 8-10 Jun 2010, Primula Beach Hotel, Kuala Terengganu, Terengganu. (Unpublished)

Sorooshian, Shahryar and Zulkifli, Norzima and Alimoradi, Ali (2010) Conceptual framework for success drivers of NPD process. In: 2nd International Conference on Technology and Operations Management (ICTOM), 5 - 7 July 2010 , Bayview Hotel, Langkawi. (Unpublished)

Subramaniam, Chandrakantan and Ali, Hassan and Mohd Shamsudin, Faridahwati (2010) Understanding the antecedents of emergency response: A proposed framework. Disaster Prevention and Management, 19 (5). pp. 571-581. ISSN 0965-3562

T

Thoo, Ai Chin and Huam, Hon Tat and Md Yusoff, Rosman and Rasli, Amran and Abd Hamid, Abu Bakar (2010) Critical success factors of supply chain management: An empirical study on a manufacturing company in Malaysia. In: 2nd International Conference on Technology and Operations Management (ICTOM), 5 - 7 July 2010 , Bayview Hotel, Langkawi. (Unpublished)

W

Waheed, Ibrahim and Seddon, Andy (2010) Crafting a green information technology strategic plan: Organisations can make difference. In: 2nd International Conference on Technology and Operations Management (ICTOM), 5 - 7 July 2010 , Bayview Hotel, Langkawi. (Unpublished)

Y

Yaakub, Kamarul Bahari and Yusoff, Rushami Zien (2010) An instrument for measuring total quality management practices in higher education - The development of comprehensive TQM practices measurement. In: 2nd International Conference on Technology and Operations Management (ICTOM), 5 - 7 July 2010 , Bayview Hotel, Langkawi. (Unpublished)

Yusof, Mohar (2010) Academic entrepreneurship in research universities: An organizational perspective. In: The First Seminar On: Entrepreneurship and Societal Development in Asean (ISE-SODA 2010) "Achieving Regional Growth through Entrepreneurship Education", 27th February-1st March 2010, City Bayview Hotel Langkawi. ASEAN Universities Consortium of Entrepreneurship Education (AUCEE), , pp. 40-54. ISBN 983-2078-36-4