Ibrahim, Huda and Al-Rawashdeh, Thamer Ahmad (2014) Acceptance of web-based training system among public sector employees. Journal of Information and Communication Technology, 13. pp. 87-107. ISSN 2180-3862

Omar, Mohd Adan and Ibrahim, Amal and Ibrahim, Huda (2012) Actor-network theory in consolidating collaborative web platform methodology for knowledge collaboration. In: Knowledge Management International Conference (KMICe) 2012, 4 – 6 July 2012, Johor Bahru, Malaysia.

Khasawneh, Mohammad M.F. and Ibrahim, Huda (2013) Adoption and usage of ICTs in Jordanian higher education institutions. In: 21th IBIMA Conference, 27-28 June 2013, Vienna, Austria.

Khasawneh, Mohammad M. and Ibrahim, Huda (2008) Adoption, diffusion, use and impact of ICT in developing countries: A case study of Jordan. In: Knowledge Management International Conference 2008 (KMICe2008), 10-12 June 2008, Langkawi, Malaysia.

Omar, Mazni and Ibrahim, Huda and Yasin, Azman and Ahmad, Mazida (2022) Agile Software Project Monitoring Risk Assessment for Improving Project Performance in Malaysia and Pakistan (S/O 14297). Technical Report. UUM. (Submitted)

Abd Ghani, Nor Farzana and Ibrahim, Huda (2010) Building online trust by mitigating product uncertainty for agribusiness website. In: International IT & Society Conference 2010, 06-08 June 2010, Kota Kinabalu, Sabah, Malaysia. (Unpublished)

Sheik Osman, Wan Rozaini and Ibrahim, Huda and Mat Aji, Zahurin (2000) Cabaran pengurusan teknologi maklumat dalam Era-K. In: Seminar Dinamika Perubahan Pengurusan Menuju Era-K, 20 - 21 September 2000, Pusat Konvensyen, Universiti Utara Malaysia. (Unpublished)

Abd Wahab, Alawiyah and Ibrahim, Huda and SarkinTudu, Shehu Malami (2023) Committer Assessment Practice in Blockchain Project: A Systematic Literature Review. Journal of Information and Communication Technology, 22 (4). pp. 675-706. ISSN 2180-3862

Abu Seman, Mohamad Amir and Ibrahim, Huda and Kasiran, Mohd Khairudin and Yusop, Nor Iadah and Mat Aji, Zahurin and Md Dahalin, Zulkhairi and Yasin, Azman (2013) Community characteristics for self-funding and self sustainable telecenter. In: 3rd World Conference on Information Technology (WCIT- 2012), 14-16 November 2012, University of Barcelon, Barcelona, Spain..

Rababah, Khalid Ali and Mohd, Haslina and Ibrahim, Huda and Mohamed Din, Aniza (2010) Construction of extended adoption Model of CRM systems at the healthcare organizational level in Malaysian private hospitals. In: Knowledge Management International Conference 2010 (KMICe2010), 25-27 May 2010, Kuala Terengganu, Malaysia.

Mohd, Haslina and Rababah, Khalid and Ibrahim, Huda (2011) Critical success factors (CSFS) of the pre-adoption and pre-implementation plan of Customer Relationship Management (CRM) system. In: 3rd International Conference on Computing and Informatics (ICOCI 2011), 8-9 June 2011, Bandung, Indonesia.

Shehu Malami, Sarkin Tudu and Ibrahim, Huda and Abd Wahab, Alawiyah (2019) Cryptocurrency platform ecosystem: a systematic literature review from information systems perspective. International Journal of Advanced Computer Research, 9 (44). pp. 308-315. ISSN 22497277

Md Dahalin, Zulkhairi and Yusop, Nor Iadah and Mat Aji, Zahurin and Ibrahim, Huda and Kasiran, Mohd Khairudin (2015) Current practices of virtual community and their influence of social cohesion. In: 5th International Conference on Computing and Informatics (ICOCI) 2015, 11-13 August 2015, Istanbul, Turkey.

Guntur Alam, Raden Gunawan and Ibrahim, Huda (2021) Cybersecurity implementation succes factors in smart city. Journal of Theoretical and Applied Information Technology, 99 (13). pp. 3353-3364. ISSN 19928645

Ahmad, Azizah and Ibrahim, Huda and Yasin, Azman and Ahmad, Mazida and Omar, Mazni and Wallang, Muslimin (2021) Digital Campus Project (S/O: 14015). Technical Report. UUM. (Submitted)

Yusop, Nor Iadah and Mat Aji, Zahurin and Md Dahalin, Zulkhairi and Kasiran, Mohd Khairudin and Ibrahim, Huda (2016) Effect of trust on virtual community cohesion. In: International Conference on ICT for Transformation 2016, 05-07 April 2016, Center for postgraduate UMS Sabah Malaysia. (Unpublished)

Mohammed, Mohammed and Ibrahim, Huda and Mohd Nadzir, Maslinda (2015) Electronic information sharing between public universities and ministry of higher education and scientific research: A pilot study. Journal of Theoretical and Applied Information Technology, 77 (2). pp. 1-13. ISSN 1992-8645

Yasin, Azman and Ibrahim, Huda and Harun, Nur Hidayat (2013) Embarking service-oriented architecture into student information systems. Project Report. Universiti Utara Malaysia, Sintok. (Unpublished)

Hassan, Syahida and Ibrahim, Huda (2018) Empirical study on the influence of facilitating condition on the use of e-government service among SMES in Saudi Arabia. Journal of Information System and Technology Management, 3 (8). pp. 77-91. ISSN 01281666

Md Dahalin, Zulkhairi and Abd Razak, Rafidah and Ibrahim, Huda and Yusop, Nor Iadah and Hashim, Mohd Khairuddin (2011) Enterprise architecture adoption and implementation in Malaysia. Project Report. Universiti Utara Malaysia. (Unpublished)

Ibrahim, Huda Environmental & green IT practices' awareness role on driving users towards adopting SaaS cloud computing services: a Malaysian university context. In: Journal of Telecommunication,Electronic and Computer Engineering.

Salim Aljawazneh, Qotadeh Saber and Ibrahim, Huda (2019) Establishing technology for smart city development in Jordan's Amman-King Hussain Business Park. International Journal of Innovative Technology and Exploring Engineering, 8 (5s). pp. 213-220. ISSN 22783075

Ibrahim, Huda and Md Dahalin, Zulkhairi and Yusop, Nor Iadah and Abd Razak, Rafidah and Sheik Osman, Wan Rozaini and Ahmad Zukarnain, Zuraini (2010) Ethical use of information technology and cyber cafe among Malaysian youth. Project Report. Universiti Utara Malaysia. (Unpublished)

Othman, Nafishah and Ibrahim, Huda and Sheik Osman, Wan Rozaini and Mohd Yusof, Shafiz Affendi and Md Yussop, Yussalita (2011) Exploring factors that influence teleworkers in the search for work-family balance. In: 3rd International Conference on Computing and Informatics (ICOCI 2011), 8-9 June 2011, Bandung, Indonesia.

Ahmad Zukarnain, Zuriani and Ibrahim, Huda and Md Dahalin, Zulkhairi and Yusop, Nor Iadah and Abd Razak, Rafidah and Shaik Osman, Wan Rozaini (2010) Factors influencing cyber café users’ ethical behavior. In: Knowledge Management International Conference 2010 (KMICe2010), 25-27 May 2010, Kuala Terengganu, Malaysia.

Ibrahim, Huda and Yasin, Azman and Md Dahalin, Zulkhairi (2010) Financial sustainability issues in Malaysia’s telecentres. Computer and Information Science, 3 (2). pp. 235-240. ISSN 1913-8997

Ibrahim, Huda and Mohd, Haslina and Mohd Noor, Nor Azila and Rababah, Khalid Ali (2012) Framework for adoption of customer relationship management systems in hospital. Project Report. Universiti Utara Malaysia, Sintok. (Unpublished)

Md Dahalin, Zulkhairi and Yusop, Nor Iadah and Ibrahim, Huda (2010) From diffusion to adoption towards value creation ‐Telecentre in Malaysia. In: Improving Rural Development through Telecentres: Key Success Factors, 26 – 28 April 2010, Gurney Resort Hotel and Residences, Penang. (Unpublished)

Rababah, Khalid and Mohd, Haslina and Ibrahim, Huda (2012) Hospital Perception of A CRM System: A Study of Critical Factors in Private Hospitals in Malaysia. Journal of Information and Communication Technology, 11. pp. 75-92. ISSN 2180-3862

Rababah, Khalid and Mohd, Haslina and Ibrahim, Huda (2012) Hospital perception of a CRM system: A study of critical factors in private hospital in Malaysia. Journal of Information and Communication Technology (11). pp. 75-92. ISSN 2180-3862

Al-Safwani, Nadher M. A. and Fazea, Yousef and Ibrahim, Huda (2018) ISCP: In-depth model for selecting critical security controls. Computers & Security, 77. pp. 565-577. ISSN 01674048

Ibrahim, Huda and Yussof, Mohammed and Kasimin, Hasmiah and Shaik Osman, Wan Rozaini and Mat Aji, Zahurin and Othman, Nafishah and Abdul Razak, Rafidah and Wahid, Juliana (2006) IT transfer program in the creation of innovative and loyal IT professionals in Malaysia. In: 18th National Computer Conference (NCC 2006), March 26-29, 2006, Riyadh, Saudi Arabia. (Unpublished)

Ibrahim, Huda and Yusoff, Mohammed and Kasimin, Hasmiah and Sheik Osman, Wan Rozaini and Mat Aji, Zahurin and Othman, Nafishah and Abd Razak, Rafidah and Wahid, Juliana (2006) IT transfer program in the creation of innovative and loyal IT professionals in Malaysia. In: Knowledge Management International Conference and Exhibition 2006 (KMICE 2006), 6-8 June 2006, The Legend Hotel Kuala Lumpur.

Omar, Mazni and Ibrahim, Huda and Ahmad, Azizah and Ahmad, Mazida and Yasin, Azman and Awang, Hapini (2023) An Impact Study of the Malaysia ICT Volunteers (MIV) Programme. Other. Malaysian Communications and Multimedia Commission (MCMC), Selangor.

Abd Ghani, Nor Farzana and Mohd Noor, Noor Azila and Yusop, Nor Iadah and Ibrahim, Huda and Kasiran, Mohd Khairudin (2012) Incorporating innovations in online product descriptions to reduce product uncertainty in agribazaar portal. In: Knowledge Management International Conference (KMICe) 2012, 4 – 6 July 2012, Johor Bahru, Malaysia.

Nik Mustapa, Nik Ruslawati and Ibrahim, Huda and Mohd Nadzir, Maslinda (2018) Information sharing model among state agencies in Malaysia: A case study. International Journal of Engineering and Technology, 7 (3.20). pp. 522-529. ISSN 0975-4024

Ibrahim, Huda and Aburukba, Raafat O. and El-Fakih, Khaled (2018) An Integer Linear Programming model and Adaptive Genetic Algorithm approach to minimize energy consumption of Cloud computing data centers. Computers & Electrical Engineering, 67. pp. 551-565. ISSN 00457906

Amphawan, Angela and al-Nadesh, Yousef Ali Fazea and Ibrahim, Huda (2015) Investigation of channel spacing for Hermite-Gaussian mode division multiplexing in multimode fiber. In: IEEE 11th International Colloquium on Signal Processing & Its Applications (CSPA2015), 6-8 March 2015, Kuala Lumpur.

Mohamad, Ani Munirah and Abd Aziz, Ahmad Shamsul and Mohd Noor, Nor Azlina and Md Isa @ Yusuff, Yusramizza and Ibrahim, Huda and Ghazali, Osman (2014) Malaysian Cyberbullying Law: A Work-in-Progress. Other. Malaysian Communications and Multimedia Commission (MCMC), Selangor.

Ahmad, Mazida and Omar, Mazni and Yasin, Azman and Ibrahim, Huda (2018) A Measurement Model of Information Sharing in E-Government Services: A Case Study of Kedah, Malaysia. In: KMICE 2018, 25-27 July 2018, Miri, Sarawak.

Ahmad, Mazida and Omar, Mazni and Yasin, Azman and Ibrahim, Huda and Othman, Abdul Rahim (2018) A Measurement Model of Information Sharing in E-Government Services: A Case Study of Kedah, Malaysia. In: Knowledge Management International Conference (KMICe) 2018, 25 –27 July 2018, Miri Sarawak, Malaysia.

Amphawan, Angela and al-Nadesh, Yousef Ali Fazea and Ibrahim, Huda (2015) Mode division multiplexing of spiral-phased donut modes in multimode fiber. In: International Conference on Optical and Photonic Engineering (icOPEN 2015), April 14, 2015, Singapore. (Unpublished)

Muraina, Ishola D. and Sheik Osman, Wan Rozaini and Ahmad, Azizah and Ibrahim, Huda and Mohd Yusof, Shafiz Affendi (2016) Modeling the behavioural intention of broadband technology usage among teenagers: application of UTAUT Model. Asian Journal of Information Technology, 15 (3). pp. 593-601. ISSN 1682-3915

Mat Kasim, Maznah and Ibrahim, Huda and Sheik Osman, Wan Rozaini (2000) Organisasi berstruktur matriks dalam pengurusan projek Lapangan Terbang Antarabangsa Kuala Lumpur (KLIA). In: Seminar Penyelidikan Universiti Utara Malaysia 2000, 6 Julai 2000, Pusat Konvensyen Universiti Utara Malaysia.

Saleh, Abdul Razak and Mohd, Haslina and Mat Aji, Zahurin and Ibrahim, Huda and Ismail, Salina (1997) Pendidikan dan penggunaan komputer di Sekolah Menengah Negeri Kedah Darul Aman. In: Seminar Penyelidikan UUM ke-3, 13 Oktober 1997, Universiti Utara Malaysia. (Unpublished)

Saleh, Abdul Razak and Mohd, Haslina and Mat Aji, Zahurin and Ibrahim, Huda and Ismail, Salina (1998) Pendidikan dan penggunaan komputer di sekolah menengah negeri Kedah Darul Aman. Analisis, 5 (1&2). pp. 151-169. ISSN 0127-8983

Rababah, Khalid and Mohd, Haslina and Ibrahim, Huda (2012) Principles and guidelines for developing implementation methodology of Customer Relationship Management (CRM) systems. In: Knowledge Management International Conference (KMICe) 2012, 4 – 6 July 2012, Johor Bahru, Malaysia.

Mat Aji, Zahurin and Ibrahim, Huda and Yusop, Nor Iadah and Abd Razak, Rafidah and Sheik Osman, Wan Rozaini (2007) Rural internet centre (RIC) as a mean for bridging the digital gap in rural communities: Assessment of current situations. In: 18th Annual Information Resources Management Association (IRMA) Conference , 19-23 May 2007 , Sheraton Vancouver Wall Centre Hotel, Vancouver, British Columbia, Canada.

Ibrahim, Huda (2017) SOC UUM lebar sayap kepakaran ke Indonesia. (18 February 2017). in Utusan Malaysia, p. p. 27.

Md Dahalin, Zulkhairi and Yusop, Nor Iadah and Ibrahim, Huda and Kasiran, Mohd Khairudin and Mat Aji, Zahurin (2009) Socio-economic benefits of telecentre implementation in Peninsular Malaysia. In: International Conference on Computing and Informatics 2009 (ICOCI09), 24-25 June 2009, Legend Hotel, Kuala Lumpur.

Ibrahim, Huda and Yusop, Nor Iadah and Md Dahalin, Zulkhairi and Abd Ghani, Nor Farzana (2010) Strategies for information communication and technology (ICT) adoption in rural areas. In: Proceedings Knowledge Management 5th International Conference 2010 "Knowledge Management Theory, Research and Practice", 25-27 May 2010, Kuala Terengganu, Malaysia. UUM College of Arts and Sciences, Sintok, pp. 7-13. ISBN 9789832078395

Ibrahim, Huda and Kasimin, Hasmiah (2010) Structuring A Successful Information Technology Transfer Process: A Case Study from the Perspectives of Actor Network Theory. Journal of Information and Communication Technology, 9. pp. 17-39. ISSN 2180-3862

Muraina, Ishola Dada and Ibrahim, Huda (2016) Student’s perception to learning of innovative skills through multidimensional visualization system: Reliability and validity tests of some measurements. In: Knowledge Management International Conference (KMICe) 2016, 29 – 30 August 2016, Chiang Mai, Thailand.

Saber, Qotadeh and Ibrahim, Huda and Md. Rejab, Mawarny and Ahmad, Mazida and Omar, Mazni (2018) Sustainable Development of Smart Cites: A Qualitative Research Design. In: Knowledge Management International Conference (KMICe) 2018, 25 –27 July 2018, Miri Sarawak, Malaysia.

Sarkintudu, Shehu M. and Ibrahim, Huda and Abd Wahab, Alawiyah (2018) Taxonomy development of blockchain platforms: Information systems perspectives. AIP Conference Proceedings, 2016. pp. 1-8. ISSN 0094-243X

Khasawneh, Mohammad M.F. and Ibrahim, Huda (2012) Technology to enhance learning: The Jordanian experience. In: Knowledge Management International Conference (KMICe) 2012, 4 – 6 July 2012, Johor Bahru, Malaysia.

Ibrahim, Huda and Mat Aji, Zahurin and Othman, Nafishah and Sheik Osman, Wan Rozaini and Abd Razak, Rafidah and Wahid, Juliana (2005) Telecommuting in Malaysian government offices. The International Journal of Technology, Knowledge and Society, 2 (8). pp. 9-14. (Unpublished)

Ibrahim, Huda and Mat Aji, Zahurin and Othman, Nafishah and Sheik Osman, Wan Rozaini and Abd Razak, Rafidah and Wahid, Juliana (2005) Telecommuting in Malaysian government offices. In: 2nd International Conference on Technology, Knowledge and Society , 12-15 December 2005 , Hyderabad, India. (Unpublished)

Mohd Alipiah, Fathilah and Mat Kasim, Maznah and Ibrahim, Huda and Nordin, Munif Zariruddin Fikri (1999) Terjemahan ayat Al-Quran: Ke arah konsep matematik. In: Persidangan Penterjemahan Antarabangsa ke 7, 6 - 8 Disember 1999, Ampang.

Khasawneh, Mohammad M.F. and Ibrahim, Huda (2008) Toward an information and communication technology development in developing countries. Communications of the IBIMA, 4. pp. 135-140. ISSN 1943-7765

Md Dahalin, Zulkhairi and Ibrahim, Huda and Yusop, Nor Iadah (2013) Towards a telecentre ecosystem for value creation. In: 21th IBIMA Conference, 27-28 June 2013, Vienna, Austria.

Mat Cha, Md Zahir and Ibrahim, Huda and Othman, Nafishah and Ahmad, Amran and Mahmod, Musyrifah (2017) Tracking former UUM students: Where are they? In: 2nd International Case Study Conference (ICSC 2017), 30th-31st October 2017, Adya Hotel, Langkawi Island, Kedah, Malaysia.

Hassan, Suhaidi and Fazea, Yousef and Habbal, Adib M. Monzer and Ibrahim, Huda (2017) Twisted Laguerre-Gaussian mode division multiplexing to support blockchain applications. In: TENCON 2017 - 2017 IEEE Region 10 Conference, 5-8 Nov. 2017, Penang, Malaysia.

Ahmad Zukarnain, Zuriani and Ibrahim, Huda and Md Dahalin, Zulkhairi and Abd Razak, Rafidah and Sheik Osman, Wan Rozaini (2008) Unethical issues and activities at cyber cafe. In: Regional Conference on Human Resource Development (RESERD2008), 14-16 January 2008, Kuala Terengganu. (Unpublished)

Omar, Mazni and Ahmad, Mazida and Yasin, Azman and Ibrahim, Huda and Ghazali, Osman and Khamis, Shakiroh (2018) WiFi usage and student performance: Examining the interrelations for UUM students. AIP Conference Proceedings, 2016. pp. 1-6. ISSN 0094-243X (Unpublished)

Mansour F Turki, Aljerais and Ibrahim, Huda and Hassan, Syahida (2021) The behavioral intention's role: Facilitating condition and use of e-government services among SMEs in Saudi Arabia. Turkish Journal of Computer and Mathematics Education, 12 (1). pp. 1520-1528. ISSN 13094653

Yasin, Azman and Ibrahim, Huda and Ahmad, Mazida and Omar, Mazni and Othman, Abdul Rahim (2018) A conceptual model of information sharing in e-government services. Journal of Telecommunication, Electronic and Computer Engineering, 10 (1-11). pp. 53-57. ISSN 21801843

Md Dahalin, Zulkhairi and Yusop, Nor Iadah and Mat Aji, Zahurin and Ibrahim, Huda and Kasiran, Mohd Khairudin (2014) A construct on fostering unity through virtual community cohesion. In: Knowledge Management International Conference 2014 (KMICe2014), 12-15 August 2014, Langkawi, Malaysia.

Abd Ghani, Nor Farzana and Ibrahim, Huda and Mohd Noor, Nor Azila and Yusop, Nor Iadah and Kasiran, Mohd Khairudin (2013) The effects of product information signals to product uncertainty of agro-based online product descriptions. In: World Congress on Engineering 2013, 3 - 5 July 2013, London, U.K.

Md Dahalin, Zulkhairi and Abd Razak, Rafidah and Ibrahim, Huda and Yusop, Nor Iadah and Kasiran, Mohd Khairudin (2010) An enterprise architecture methodology for business-IT alignment: Adopter and developer perspectives. Communications of the IBIMA, 2010. pp. 1-14. ISSN 1943-7765

Noviyasari, Citra and Ibrahim, Huda and Kasiran, Mohd Khairudin (2021) An expectation-confirmation model of continuance intention to enhance e-wallet. Journal of Theoretical and Applied Information Technology, 99 (24). pp. 6028-6041. ISSN 19928645

Nik Mustapa, Nik Ruslawati and Ibrahim, Huda and Mohd Nadzir, Maslinda (2016) An exploratory case study on information sharing practices among state agencies. In: International Conference on ICT for Transformation 2016, 05-07 April 2016, Center for postgraduate UMS Sabah Malaysia. (Unpublished)

Omar, Mazni and Ahmad, Mazida and Yasin, Azman and Ibrahim, Huda and Ghazali, Osman and Khamis, Shakiroh (2018) The impact of wi-fi usage on students' academic performance. International Journal of Engineering and Technology, 7 (4.19). pp. 240-244. ISSN 0975-4024

Yusop, Nor Iadah and Mohd Yusof, Shafiz Affendi and Mat Aji, Zahurin and Ibrahim, Huda and Kasiran, Mohd Khairudin and Md Dahalin, Zulkhairi and Abdul Ghani, Nor Farzana and Abd Razak, Rafidah and Hassan, Syahida and Rahmat, Abdul Razak (2010) The influence of community characteristics towards telecentres success. Computer and Information Science, 3 (2). pp. 116-120. ISSN 1913-8997

Abd Ghani, Nor Farzana and Ibrahim, Huda and Kasiran, Mohd Khairudin (2019) The information quality dimension and trust classification in e-commerce. Test Engineering and Management, 81. pp. 5878-5889. ISSN 01934120

Khasawneh, Mohammad M.F. and Ibrahim, Huda (2012) A model for adoption of ICT in Jordanian higher education institutions: An empirical study. Journal of e-Learning & Higher Education, 2012. pp. 1-10. ISSN 2169-0359

Ibrahim, Huda and Md Dahalin, Zulkhairi and Mat Cha, Md Zahir and Abu Seman, Mohamad Amir and Othman, Nafishah and Yusop, Nor Iadah and Mat Aji, Zahurin and Shittu, Abdul Jaleel Kehinde and Kasiran, Mohd Khairudin and Yasin, Azman and Abdullah, Sahadah (2012) The roles of a university in sustaining telecentre implementation: The case of Kg. Oran, Perlis. Project Report. Universiti Utara Malaysia, Sintok. (Unpublished)

Yusop, Nor Iadah and Mat Aji, Zahurin and Md Dahalin, Zulkhairi and Kasiran, Mohd Khairudin and Ibrahim, Huda (2016) The state of virtual community cohesion: The vertical dimentsion. Journal of Theoretical and Applied Information Technology, 88 (1). pp. 161-168. ISSN 1992-8645

Rababah, Khalid and Mohd, Haslina and Ibrahim, Huda (2010) A study of the perception of the benefits of customer relationship management (CRM) system in Malaysian private hospitals. In: 2010 International Conference on Business and Economics Research, 26th to 28th November 2010, Kuala Lumpur, Malaysia. (Unpublished)

Md Dahalin, Zulkhairi and Yusop, Nor Iadah and Ibrahim, Huda and Mat Aji, Zahurin and Othman, Nafishah and Bakar, Rosmadi and Md Yussop, Yussalita and Kasiran, Mohd Khairudin (2015) A test model for telecentre value creation. In: 5th International Conference on Computing and Informatics (ICOCI) 2015, 11-13 August 2015, Istanbul, Turkey.

Rababah, Khalid and Mohd, Haslina and Ibrahim, Huda (2010) A unified definition of CRM towards the successful adoption and implementation. In: Lifelong Learning International Conference 2010 (3LInC’10), 10 - 12 November 2010, Seri Pacific Hotel, Kuala Lumpur, Malaysia. (Unpublished)